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FAQS
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Frequently asked questions

Frequently Asked Questions


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I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
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How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
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Your question remains un-answered?

First-time depositors only (UK exc NI 18+). Min Deposit: £10. Max Offer: 25 Free Spins on game of our choosing. Free Spins Winnings will be capped at £2.50 and credited to your real money balance. Promo code: RISE. Free Spins expire after 7 days. Deposit balance is available for withdrawal at any time. Valid until the end of month. General withdrawal restrictions & Full T&C's apply.

Join in on the fun in just 2 minutes!
REGISTER & DEPOSIT NOW FOR 25 FREE SPINS!

First-time depositors only (UK exc NI 18+). Min Deposit: £10. Max Offer: 25 Free Spins on game of our choosing. Free Spins Winnings will be capped at £2.50 and credited to your real money balance. Promo code: RISE. Free Spins expire after 7 days. Deposit balance is available for withdrawal at any time. Valid until the end of month. General withdrawal restrictions & Full T&C's apply.

Make your first deposit with promo code: RISE

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Conan
Conan
Buffalo Rising Megaways
Buffalo Rising Megaways
Narcos
Narcos
6 Appeal Deluxe
6 Appeal Deluxe
Tutankhamun
Tutankhamun
Shufflebots
Shufflebots
Hot Cross Bunnies
Hot Cross Bunnies
8th Wonder
8th Wonder
Big Wheel
Big Wheel
Time is Money
Time is Money
Golden Grimoire
Golden Grimoire
Vlad's Castle
Vlad's Castle
Tiger's Glory
Tiger's Glory
Divine Dreams
Divine Dreams
Ivan and the Immortal Ki...
Ivan and the Immortal Ki...
Great Rhino
Great Rhino
Safari King
Safari King
Mustang Gold
Mustang Gold
Boss the Lotto
Boss the Lotto
7-Up
7-Up
Casino Scratch
Casino Scratch
Jingle Up
Jingle Up
Nerves of Steal
Nerves of Steal
Epic Gems
Epic Gems
Blazing Star
Blazing Star
Slingo Cash Buster
Slingo Cash Buster
King Kong Cash Instant
King Kong Cash Instant
Super Gems
Super Gems
Stickers
Stickers
Turn Your Fortune
Turn Your Fortune
Strolling Staxx
Strolling Staxx
Baking Bonanza
Baking Bonanza
Dancing On Ice
Dancing On Ice
Slingo Deal or No Deal
Slingo Deal or No Deal
Slingo Who Wants to be a...
Slingo Who Wants to be a...
Pig's Feast
Pig's Feast
Xi You Ji
Xi You Ji
Magic Ian
Magic Ian
Ghost Slider
Ghost Slider
Panda's Fortune
Panda's Fortune
Bai She Zhuan
Bai She Zhuan
Mustang Money
Mustang Money
Twice The Money
Twice The Money
Wild Bazaar
Wild Bazaar
Wild O Tron 3000
Wild O Tron 3000
Phoenix Sun
Phoenix Sun
Second Strike
Second Strike
Sticky Bandits
Sticky Bandits
Wins of Fortune
Wins of Fortune
The Wild Chase
The Wild Chase
Vikings
Vikings
Leprechaun Carol
Leprechaun Carol
Santa
Santa
Dracula
Dracula
Double Triple Chance
Double Triple Chance

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We've got hundreds of slots from the best software providers around!

REWARDS

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PLAY ON THE GO

Did you know that Rise Casino is available across desktop, mobile and tablet devices?

LIMITLESS SUPPORT

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SECURE SITE

At Rise, safety and security is paramount, so we can assure yours when you play with us!

HELP STATION

If you have any issues, we'll go above and beyond to solve them for you, quickly too!

RISE REWARDS

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RISE ON THE GO

Enjoy Rise Casino at home or on the go across desktop, mobile and tablet devices!

Welcome to Rise Casino, home to more than 300 games, limitless offers and much more! Break the casino mould and rise up for the ultimate gaming experience available across desktop, mobile and tablet devices. With up to 50 daily free spins available, monthly cashback and even more perks on our Rise Rewards programme, we really do have everything you need!

So, what are you waiting for? Join us and Rise up for the complete gaming experience!

GO BEYOND WITH RISE CASINO...

Welcome to Rise Casino, home to more than 300 games, limitless offers and much more! Break the casino mould and rise up for the ultimate gaming experience, available across desktop, mobile and tablet devices. With up to 50 daily free spins available, monthly cashback and even more perks on our Rise Rewards programme, we really do have everything you need!

So, what are you waiting for? Join us and Rise up for the complete gaming experience!

To qualify, players must deposit a minimum of £5 in the last 30 days AND wager a minimum of £1 on any of our games; Free Spins are granted upon login and are valid until midnight the same day; Free Spins are granted in real money and are capped based on the player's level. Further T&Cs apply.

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