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Frequently asked questions

Frequently Asked Questions


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I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
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How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
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Your question remains un-answered?

First-time depositors only (UK exc NI 18+). Min Deposit: £10. Max Offer: 25 Free Spins on game of our choosing. Free Spins Winnings will be capped at £2.50 and credited to your real money balance. Promo code: RISE. Free Spins expire after 7 days. Deposit balance is available for withdrawal at any time. Valid until the end of month. General withdrawal restrictions & Full T&C's apply.

Join in on the fun in just 2 minutes!
REGISTER & DEPOSIT NOW FOR 25 FREE SPINS!

First-time depositors only (UK exc NI 18+). Min Deposit: £10. Max Offer: 25 Free Spins on game of our choosing. Free Spins Winnings will be capped at £2.50 and credited to your real money balance. Promo code: RISE. Free Spins expire after 7 days. Deposit balance is available for withdrawal at any time. Valid until the end of month. General withdrawal restrictions & Full T&C's apply.

Make your first deposit with promo code: RISE

300+ SLOT GAMES

Spin to win on hundreds of the best games around!

Enjoy the latest and greatest slots games
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Starburst
Starburst
Rainbow Riches Slingo
Rainbow Riches Slingo
Shaman's Dream
Shaman's Dream
Temple of Iris
Temple of Iris
Cleopatra
Cleopatra
Shopping Spree
Shopping Spree
Finn and the Swirly Spin
Finn and the Swirly Spin
Bonanza
Bonanza
Noughts and Crosses
Noughts and Crosses
99 Time
99 Time
Fiddle Dee Dough
Fiddle Dee Dough
Autumn Gold
Autumn Gold
Slingo Extreme
Slingo Extreme
Lost Island
Lost Island
Gold Train
Gold Train
Rainbow Riches Pick n Mix
Rainbow Riches Pick n Mix
Fruit Blast
Fruit Blast
Butterfly Staxx
Butterfly Staxx
Paradise Reels
Paradise Reels
ALOHA! Cluster Pays
ALOHA! Cluster Pays
Irish Luck
Irish Luck
Stampede
Stampede
Beat the Bobbies
Beat the Bobbies
7's to Burn
7's to Burn

ELEVATE YOUR GAMING...

We've got slots of fun for your spinning pleasure

300+ GAMES

We've got hundreds of slots from the best software providers around!

REWARDS

Rewards at Rise are limitless, so you can get even more from your gaming!

PLAY ON THE GO

Did you know that Rise Casino is available across desktop, mobile and tablet devices?

LIMITLESS SUPPORT

Our team are on hand to rise up and help, whenever you need it

SAFE PAYMENTS

Deposit and withdraw using one of our various methods, each one as safe as the last!

SECURE SITE

At Rise, safety and security is paramount, so we can assure yours when you play with us!

HELP STATION

If you have any issues, we'll go above and beyond to solve them for you, quickly too!

RISE REWARDS

Fly through our 12-tier rewards programme and enjoy great treats at each stage!

FREE SPINS
EVERY DAY

On our rewards programme, there are up to 50 daily free spins to be had, 365 days a year!

RISE ON THE GO

Enjoy Rise Casino at home or on the go across desktop, mobile and tablet devices!

Welcome to Rise Casino, home to more than 300 games, limitless offers and much more! Break the casino mould and rise up for the ultimate gaming experience available across desktop, mobile and tablet devices. With up to 50 daily free spins available, monthly cashback and even more perks on our Rise Rewards programme, we really do have everything you need!

So, what are you waiting for? Join us and Rise up for the complete gaming experience!

GO BEYOND WITH RISE CASINO...

Welcome to Rise Casino, home to more than 300 games, limitless offers and much more! Break the casino mould and rise up for the ultimate gaming experience, available across desktop, mobile and tablet devices. With up to 50 daily free spins available, monthly cashback and even more perks on our Rise Rewards programme, we really do have everything you need!

So, what are you waiting for? Join us and Rise up for the complete gaming experience!

To qualify, players must deposit a minimum of £5 in the last 30 days AND wager a minimum of £1 on any of our games; Free Spins are granted upon login and are valid until midnight the same day; Free Spins are granted in real money and are capped based on the player's level. Further T&Cs apply.

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